Privacy Policy

私隱政策 / PRIVACY POLICY

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## 1. 引言 / INTRODUCTION

本公司深知閣下對個人資料私隱的關注，承諾保護閣下提供予我們的個人資料。本私隱政策說明我們收集、使用、儲存和披露閣下個人資料的方式，並符合香港特別行政區《個人資料（私隱）條例》（第486章）的要求。

We understand your concerns about the privacy of your personal data and are committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, store and disclose your personal data in accordance with the Personal Data (Privacy) Ordinance (Chapter 486) of the Hong Kong Special Administrative Region.

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## 2. 收集個人資料 / COLLECTION OF PERSONAL DATA

### 2.1 收集的資料類型 / Types of Data Collected

我們可能收集以下類型的個人資料：
- 姓名、聯絡資料（地址、電話、電郵）
- 學校資料及職位
- 訂購記錄及付款資料
- 產品偏好及需求
- 其他與提供體育用品及服務相關的資料

We may collect the following types of personal data:
- Name and contact details (address, telephone, email)
- School information and position
- Order records and payment information
- Product preferences and requirements
- Other information related to providing sports equipment and services

### 2.2 收集方式 / Collection Methods

我們透過以下方式收集個人資料：
- 直接從閣下收集（如填寫訂購表格、查詢表格）
- 透過電話或電郵溝通
- 透過我們的網站
- 透過業務夥伴或代理商

We collect personal data through:
- Direct collection from you (such as order forms, inquiry forms)
- Telephone or email communications
- Our website
- Business partners or agents

### 2.3 收集目的 / Purposes of Collection

我們收集個人資料的目的包括：
- 處理及執行閣下的訂單
- 提供體育用品及相關服務
- 客戶服務及技術支援
- 市場推廣及宣傳活動（需獲得閣下同意）
- 改善我們的產品及服務
- 遵守法律及監管要求

The purposes for collecting personal data include:
- Processing and fulfilling your orders
- Providing sports equipment and related services
- Customer service and technical support
- Marketing and promotional activities (with your consent)
- Improving our products and services
- Complying with legal and regulatory requirements

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## 3. 使用個人資料 / USE OF PERSONAL DATA

我們只會按照收集時所述的目的或與該目的直接相關的目的使用閣下的個人資料。未經閣下明確同意，我們不會將閣下的個人資料用於其他目的。

We will only use your personal data for the purposes stated at the time of collection or for purposes directly related to such purposes. We will not use your personal data for other purposes without your explicit consent.

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## 4. 披露個人資料 / DISCLOSURE OF PERSONAL DATA

### 4.1 披露範圍 / Scope of Disclosure

我們可能在以下情況下披露閣下的個人資料：
- 向我們的服務供應商（如送貨公司、付款處理商）
- 向閣下所屬的學校或教育機構
- 遵守法律要求或法庭命令
- 保護我們的合法權益或防止欺詐行為

We may disclose your personal data in the following circumstances:
- To our service providers (such as delivery companies, payment processors)
- To your school or educational institution
- To comply with legal requirements or court orders
- To protect our legitimate interests or prevent fraudulent activities

### 4.2 資料傳輸 / Data Transfer

如需將個人資料傳輸至香港境外，我們將確保接收方提供足夠的資料保護措施。

If personal data needs to be transferred outside Hong Kong, we will ensure that the recipient provides adequate data protection measures.

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## 5. 資料安全 / DATA SECURITY

我們採取適當的技術及組織措施保護閣下的個人資料，防止未經授權的存取、使用、更改或披露：
- 實施存取控制及認證程序
- 定期更新安全系統
- 培訓員工遵守資料保護規定
- 與第三方服務供應商簽署保密協議

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, alteration or disclosure:
- Implementing access control and authentication procedures
- Regular security system updates
- Training staff on data protection requirements
- Entering into confidentiality agreements with third-party service providers

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## 6. 資料保留 / DATA RETENTION

我們只會在達成收集目的所需的期間內保留閣下的個人資料。一般而言：
- 客戶資料：業務關係終止後保留7年
- 訂單記錄：完成訂單後保留5年
- 市場推廣資料：直至閣下撤回同意為止

We will only retain your personal data for as long as necessary to fulfill the purposes of collection. Generally:
- Customer data: 7 years after termination of business relationship
- Order records: 5 years after order completion
- Marketing data: Until you withdraw your consent

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## 7. 閣下的權利 / YOUR RIGHTS

根據《個人資料（私隱）條例》，閣下享有以下權利：

Under the Personal Data (Privacy) Ordinance, you have the following rights:

### 7.1 查閱權 / Right of Access

閣下有權要求查閱我們持有的閣下個人資料副本。

You have the right to request access to a copy of your personal data held by us.

### 7.2 更正權 / Right of Correction

如發現個人資料不準確，閣下有權要求更正。

You have the right to request correction if you find that your personal data is inaccurate.

### 7.3 撤回同意 / Withdrawal of Consent

對於需要閣下同意的資料處理活動，閣下可隨時撤回同意。

For data processing activities that require your consent, you may withdraw your consent at any time.

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## 8. 直接促銷 / DIRECT MARKETING

### 8.1 促銷活動 / Marketing Activities

經閣下同意後，我們可能使用閣下的個人資料進行直接促銷，包括：
- 新產品資訊
- 特別優惠
- 活動邀請

With your consent, we may use your personal data for direct marketing, including:
- New product information
- Special offers
- Event invitations

### 8.2 選擇退出 / Opt-out Option

閣下可隨時要求停止接收促銷資訊，方法包括：
- 發送電郵至我們的聯絡地址
- 點擊促銷電郵中的「取消訂閱」連結
- 致電我們的客戶服務熱線

You may request to stop receiving promotional information at any time by:
- Sending an email to our contact address
- Clicking the "unsubscribe" link in promotional emails
- Calling our customer service hotline

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## 9. Cookie及網站追蹤 / COOKIES AND WEBSITE TRACKING

我們的網站可能使用Cookie及類似技術來：
- 改善網站功能及用戶體驗
- 分析網站使用情況
- 提供個人化內容

閣下可透過瀏覽器設定管理Cookie偏好。

Our website may use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website usage
- Provide personalized content

You can manage your cookie preferences through your browser settings.

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## 10. 第三方網站 / THIRD-PARTY WEBSITES

我們的網站可能包含第三方網站的連結。我們不對這些網站的私隱政策或內容負責。

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these websites.

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## 11. 政策更新 / POLICY UPDATES

我們可能不時更新本私隱政策。重大更改將在我們的網站上公布，並在適當情況下直接通知閣下。

We may update this Privacy Policy from time to time. Significant changes will be posted on our website and, where appropriate, communicated to you directly.

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## 12. 聯絡我們 / CONTACT US

如閣下對本私隱政策有任何疑問，或希望行使閣下的權利，請聯絡我們：

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Tedly Sports Hong Kong
地址 / Address: West Wing, 2/F, 822 Lai Chi Kok Road, Cheung Sha Wan, Kowloon
電話 / Telephone: 9882 0804
電郵 / Email: sales@tedlysportshk.com

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**投訴途徑 / Complaint Channel**

如閣下對我們處理個人資料的方式有投訴，可聯絡香港個人資料私隱專員公署：

If you have a complaint about how we handle your personal data, you may contact the Office of the Privacy Commissioner for Personal Data, Hong Kong:

網址 / Website: www.pcpd.org.hk  
電話 / Telephone: (852) 2827 2827

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*本私隱政策以中、英文提供。如有不一致之處，概以英文版本為準。*  
*This Privacy Policy is provided in both Chinese and English. In case of inconsistency, the English version shall prevail.*